Esther - Customer Service Representative with 1 year experience in telecommunications

Managua, Managua, NicaraguaRemoteen

Handled customer calls on troubleshooting, activation, porting, insurance, and warranty inquiries

Provided comprehensive support to consumer issues in the telecommunications sector

Published on CazVidVideo interview availableOpen to remote

Summary

Dedicated customer service representative with 1 year of experience in the telecommunications industry, adept at handling technical support, activations, and customer inquiries.

Video Resume

Key Achievements

Demonstrated adaptability and eagerness to take on new challenges in a customer service role

Skills

Customer SupportIntermediate

Managed customer interactions to resolve inquiries related to service activation and troubleshooting.

Communication SkillsIntermediate

Effectively communicated technical and service information to customers over calls.

Problem SolvingIntermediate

Troubleshot issues related to service activation, porting, and insurance claims.

AdaptabilityIntermediate

Adapted to varied customer needs and handled diverse inquiries efficiently.

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