Esteban - Billing Coordinator with 3+ years of expertise in financial management

Managed B2B corporate billing processes, including invoice validation and dispute resolution.

Resolved complex billing disputes and customer cases by analyzing documentation and coordinating with teams.

Reviewed financial documents and utilized tools like Power BI for insights and reporting.

Worked with multiple departments to resolve billing issues and improve operational workflows.

Applied technical tools for data management, reporting, and process automation.

Complete management of B2B corporate billing processes., Review, validation, and adjustment of invoices., Resolution of complex billing disputes through documentation analysis and cross-team coordination., Autonomous and simultaneous management of 12+ strategic accounts.

Management of banking fraud and identity theft cases, following security and quality protocols., Efficient resolution of complex customer cases., Strict compliance with scripts, performance metrics, and internal policies.

Coordination of load pickup and delivery orders for a transportation company., Direct communication with drivers, vendors, and business clients., Management of logistics incidents, rescheduling, and operational adjustments., Registration and control of operational information to ensure shipment...

Leadership of marketing, sales, and plant operations., Expansion of the customer base and strengthening of nearby markets., Boosted productivity by 20% and significantly improved deadline adherence., Managed administrative functions, including payroll, vendor relations, and inventory control.,...