Esteban - Welcome to CazVid!

Tegucigalpa,Francisco Morazán Department,Hondurasen

Contact via CazVid

Published on CazVid

Skills

Technical SupportIntermediate

Demonstrated experience with Technical Support.

Data ManagementIntermediate

Demonstrated experience with Data Management.

Customer ServiceIntermediate

Demonstrated experience with Customer Service.

Time ManagementIntermediate

Demonstrated experience with Time Management.

Analytical ThinkingIntermediate

Experience

QA Specialist and Sales Representative

Intouch Cx

Nov 2022 - Jul 2023

6 months experience as QA in the Intouch Cx company, Used critical thinking to break down problems, evaluate solutions and make decisions, Used strong analytical and problem-solving skills to develop effective solutions for challenging situations, Demonstrated strong organizational and time management skills while managing multiple projects

Technical Support Representative

Startek

Dec 2020 - Oct 2021

General customer service, Conducted thorough research on reported issues, identifying root causes and implementing effective fixes to prevent future problems.

Technical Support Rep & SME

Teleperformance

Oct 2021 - Nov 2022

Established a positive learning environment by fostering strong relationships with students, parents, and colleagues.

Back Office Agent and Medical Assistant

Impact BPO

Jun 2024 - Present

Assisted healthcare professionals in managing patient records and processing medical documentation accurately and efficiently., Provide the medical recommendations to each patient Law Firm., Get in touch with Each Case manager to get medical records of documentations from the patient.