Emmanuel - Virtual Agent with customer service and supervisory experience

Floridablanca, Santander, ColombiaRemoteen

Supervised store operations at D1 stores, demonstrating leadership and management skills.

Served as a customer agent representative for Clover Health and United Health Care, enhancing client relations.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in customer support, team supervision, and multi-sector roles, committed to delivering excellent service.

Utilized effective communication and time management to contribute as a valuable team member.

Customer ServiceAdvanced

Provided support and assistance to customers in healthcare and retail environments, ensuring satisfaction.

Communication SkillsAdvanced

Utilized strong interpersonal skills to interact effectively with clients and team members.

Team CollaborationIntermediate

Worked collaboratively within team settings to achieve operational goals.

Time ManagementIntermediate

Managed responsibilities efficiently across diverse roles in retail and healthcare sectors.

AdaptabilityIntermediate

Adjusted quickly to different roles and environments, from retail to healthcare customer support.

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