Versatile sales and customer service professional with extensive experience across sectors such as hospitality, e-commerce, and financial markets. Proven ability to develop client relationships, manage accounts, and contribute to team success.
Experience in developing sales routes, establishing new clients, and expanding customer bases across various sectors.
Skilled in generating leads for brokerage firms and introducing customers to financial markets such as FOREX and options.
Provided customer support in high-security environments and contributed to multiple Amazon departments, demonstrating versatile communication skills.
Managed new accounts, assigned roles, and maintained performance metrics in project management roles.
Salsas del Chef
Developed a sales route from San Ramon to Perez Zeledon., Established new client relationships and expanded the company's customer base.
MTI Markets
Worked for a brokerage firm to generate leads and clients., Introduced customers to FOREX and options markets for investment.
Amazon
Progressed from a Level 2 Customer Service position to Level 3 in Amazon Web Services., Contributed to various departments, including Amazon Games, Amazon Video, and Amazon Logistics.
ACNET
Began as an outbound sales representative and was promoted to Temporary Supervisor., Successfully managed a new account, assigned roles, and maintained desired performance metrics.
High School Diploma
Gastronomy
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Worked on a security-focused account, which emphasized the importance of strict adherence to procedures., Enhanced communication skills and gained valuable customer service experience.
