Dedicated professional with over a decade of experience across real estate, telecommunications, and marketing sectors. Adept at client engagement, technical troubleshooting, and strategic marketing initiatives. Fluent in English and French, with a solid foundation in business administration and marketing.
Exceptional ability to address client needs, enhance satisfaction, and build lasting relationships.
Proven track record in identifying opportunities, closing deals, and expanding client portfolios.
Skilled in developing and executing marketing plans that increase brand visibility and sales.
Experienced in resolving technical issues across POS systems, equipment, and software platforms.
Excellence Premier Real Estate
Set appointments. Follow up old leads. Cold calling to new leads. Reporting of leads in Excel. Manage realtors agenda to visit properties with clients
ATOS McDonalds - Concentrix
Provided technical support for McDonalds equipment such as registers, card readers, monitors, servers and sales systems. Provided remote support and logged all steps followed to ensure a correct process and resolution of the problem
AT&T USA– Teleperformance
Progressed from Service Representative, Technical Specialist, Quality Analyst, Mentor, to Supervisor. Recognized for in-depth knowledge of the campaign and empathetic approach to peers and agents
Illari Souvenirs
Led the development of the company's marketing plan and sales strategies. Responsible for creating strategies that increased brand visibility and sales in key tourist destinations
Bachelor's in Business Administration and Marketing
Discover other professionals with similar experience
Competent in utilizing CRM, SAP, and Excel for lead management, reporting, and operational efficiency.
MODASA
Processed manufacturing and sales orders from international clients. Acted as the main point of contact between foreign clients and the company
Continental S.A.C.
Developed and structured the customer service department for various retail channels. Prepared quotes for the back-to-school campaign. Assisted in the implementation of an e-commerce platform
MANICOS.A. – ENTEL
Identified and retained business clients. Provided advisory services and introduced corporate line portability offerings
Adidas Group
Managed sales, inventory control, and merchandise rotation. Handled inventory management of Adidas products within the store
Grupo AST
Sold digital marketing products to the Argentine market. Provided customer support and managed a team of sales advisors
Multiservicios 2M E.I.R.L.
Coordinated with clients on cargo and unloading procedures. Managed billing for services provided to clients
