Djephson - Customer Service & Sales Professional with 2+ years experience

Summary

Experienced professional with a background in customer support and sales, adept at managing client relations and order processing in fast-paced environments.

Video Resume

I've acquired experience in sale from my last job. At FixTman,a US based company wich is my last job, I was the point of contact between the client,the staff management and the technicians. For example whenever I received an order I had to answer the customer via text message within one minute and give the customer 3minutes to answer if not, I had to call to tell him I received the order,I had to ask the customer few questions if the details in the order was incomplete,give the customer the price of the order,certified if the customer would like to go any further with the order and finally give the customer the technicians A availability that is assigned for the job and the time frame.Customer service representative and salesperson

I've acquired experience in sale from my last job. At FixTman,a US based company wich is my last job, I was the point of contact between the client,the staff management and the technicians. For example whenever I received an order I had to answer the customer via **** txt within one minute and give the customer 3minutes to answer if not, I had to call to tell him I received the order,I had to ask the customer few questions if the details in the order was incomplete,give the customer the price of the order,certified if the customer would like to go any further with the order and finally give the customer the technicians A availability that is assigned for the job and the time frame.Customer service representative and sale

Key Achievements

• Ensured smooth order processing by validating details, providing pricing, and coordinating technician availability.

Skills

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