Desireth - Accounts Receivable & Customer Service Specialist with 5+ years of finance and client relations

Applied Excel, invoicing, and data reconciliation skills to manage and verify financial records and collection activities.

Provided effective communication, handled inquiries, and resolved disputes to maintain high customer satisfaction.

Led and mentored teams, conducted training, and evaluated personnel performance to meet organizational goals.

Reviewed, approved, and processed medical claims and billing documentation to ensure accurate and timely payments.

Maintained comprehensive records of collection efforts, tracking communication and follow-up activities to ensure timely payments, Contacted clients regularly to provide detailed information regarding outstanding invoices, due dates, and payment status., Updated customer accounts and internal...

Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service., Conducted training in billing/claims code, providers database, contracted rate fees management system., Review medical bills and approved reprocess requests for claim payments.,...