Experienced in customer support, technical supervision, and construction project management, with a proven ability to handle diverse tasks efficiently.
Applied problem-solving, multitasking, and effective communication to resolve customer inquiries and issues across various platforms.
Handled project coordination, budget oversight, and supervised construction activities and reports.
Managed inventory, drafted as-built drawings, and supported technical tasks within engineering projects.
Performed technical, environmental, financial supervision and verified project payments and modifications.
SUTHERLAND GLOBAL SERVICE
Provided dedicated advisor support through LivePerson messaging for a major music streaming service., Assisted customers with a range of technical issues, including troubleshooting app or account problems, resolving login issues, and investigating account takeovers (ATO)., Addressed...
ATENTO COLOMBIA S.A.
Provided front-line support to customers via inbound calls, assisting with a wide range of banking services., Processed internal money transfers between customer accounts, submitted refund requests, and handled charge disputes related to potential fraud., Assisted clients with debit card...
INGENIERÍA CONSTRUCCIONES DEMOLICIONES Y EQUIPOS S.A.S
Ensure that construction activities are carried out correctly, both technically and within the budget., Keep track of equipment rentals., Prepare construction progress reports., Request materials., Prepare payment certificates and amendments., Fill out the construction logbook.
Bachelor’s degree
Discover other professionals with similar experience
Managed inventory systems, tracked equipment rentals, and coordinated materials for construction and warehouse activities.
CONSTRUSAR S.A.S.
Manage inventory using the Kardex system., Draft as-built drawings., Request material purchases., Update construction progress reports., Monitor equipment rentals.
CONSORCIO INTERPARQUE LA VORAGINE
Performed technical, environmental, administrative, and financial supervision tasks during the architectural and landscaping development of La Vorágine Park., Processed partial supervision reports., Verified partial payments and contract modifications related to the construction project.
CONSORCIO UNINCO EDUCATIVO 2018
Warehouse management and control., Draft as-built drawings., Monitor equipment rentals., Assist in preparing contract amendments and partial payments., Prepare calculation reports., Fill out the construction logbook.
