Versatile professional with experience in customer relations, financial transactions, and network troubleshooting, demonstrating a commitment to accuracy and problem-solving.
Provided customer support by managing accounts and resolving inquiries in retail and finance contexts.
Ensured accurate recording of payments and transactions for auto finance clients.
Analyzed, tested, and evaluated network systems including LAN, WAN, and cloud infrastructures.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for documentation and communication.
KM2 Solutions
Ensure accurate payment and transaction recording for auto finance company Consumer Portfolio Services
Startek
Built strong customer relationships, Handled an average of 40+ daily service calls for retail companies Amazon and Walmart, Managed customer accounts and promptly addressed service inquiries
Genesis Technology
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks.
Front End and Back End Developer
Business Administration
High School Diploma
Experience with blogging tools like HTML, CSS, WordPress, and CMS platform management.