Dedicated professional with extensive experience in customer assistance, security operations, and team leadership.
Provided empathetic engagement and personalized experiences to customers in various support roles.
Led teams in police and security environments, overseeing operations and managing personnel.
Handled appointments, security information, and sensitive data in policing and security roles.
Assisted customers with technical issues and provided tailored solutions in a support setting.
Policía Nacional
appointments control, handling people, leading teams
Aniseg
handle appointments, professional customer handling, lead people
Intelcia
perform professional customer assistance, worked as a retention agent, worked in technical support, specialist in the sales department
Bilingual
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Consistently demonstrated reliability and punctuality in security, policing, and customer service roles.