Daniel - Legal Assistant with 3+ years in immigration and legal support

Handled immigration case documentation including filings, client correspondence, and legal draftings.

Utilized bilingual skills to facilitate communication across departments and with clients, including interpretation and translation.

Organized and maintained digital files and case tracking systems to ensure timely submissions.

Provided support to clients and medical providers, resolving documentation issues and clarifying procedures.

Supported attorneys and operations team in managing USCIS and EOIR cases from intake to filing., Prepared and reviewed immigration applications and petitions including I-130, I-485, I-589, I-765, and asylum-related filings., Drafted legal documents such as cover letters, written statements,...

Acted as bridge between legal team and healthcare providers to collect and organize medical records and billing documents., Maintained up-to-date and easily accessible digital records in organized client folders., Provided customer support to medical facilities and clients, resolving documentation...

Handled high volumes of inbound calls, emails, and live chats for various clients, providing support in English and Spanish., Resolved customer issues related to orders, billing, product information, and account management., De-escalated complaints with empathy and clarity, consistently achieving...