Demonstrated experience with Problem Resolution.
Demonstrated experience with Communication Skills.
Demonstrated experience with Management Skills.
Demonstrated experience with Google Workspace.
ATENTO S.A.S
Assisted PNC Bank customers/prospective customers with all inquiries and concerns related to their accounts and/or PNC products in one call resolution., Performed tasks for the PNC customers’ requirements regarding their accounts and/or PNC products
Teleperformance
Assisted customers in all the doubts and concerns they might have about their credit accounts., Provided customers with accurate information about process they must follow in order to fix the matters regarding credit cards performance., Recovered of late payments and on-time payments in an outbound/inbound call resolution.
Solvo Global
Recruited job applicants under the examination of their resumes and applications., Conducted interviews to screen candidates within the planned schedule., Contributed to a reduction in unemployment demanded from the company following the demonstration, acceptance and application of a networking method.
Software Engineering
PathwayConnect Certificate
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Demonstrated experience with Microsoft Office.