Creative professional with over 10 years of experience managing commercial and residential projects. Adept at design execution, team leadership, and enhancing customer experience in retail and service sectors.
Applied design principles to commercial and healthcare layouts, optimizing space and functionality.
Managed customer retention, resolving service concerns and designing strategies to improve satisfaction.
Led projects through all phases, from concept development to execution, ensuring deadlines and quality standards.
Supervised teams in retail and design environments, balancing operational efficiency with creative vision.
TD DESIGNS
Led commercial and residential design projects from concept development to execution., Transformed client ideas into functional, aesthetically refined spaces., Managed complex design challenges while meeting strict deadlines., Oversaw remodeling projects, administrative planning, and on-site...
Stone Market
Directed spatial design strategy while managing daily store operations., Balanced creative design vision with profitability and sales performance., Supervised team members and ensured high standards in customer service.
Amazon / Vivint / Interpreter/ Mobile/ Retention / Customer Experience Roles
Managed inbound retention calls, resolving service, billing, and product concerns for existing clients., Designed personalized retention strategies, balancing customer satisfaction with company goals., Processed account updates, invoices, and plan modifications in CRM and internal systems.,...
AMAZON
Bachelor’s Degree
Discover other professionals with similar experience
Processed accounts, invoices, and service appointments using CRM systems to ensure seamless operations.
Xfinity mobile
