Motivated individual with experience in customer care, tutoring, and animal rescue. Skilled in communication, teamwork, and stress management, eager to contribute effectively.
Proficient in addressing customer needs, resolving issues, and maintaining positive interactions.
Effective communicator with experience in customer service, tutoring, and volunteer coordination.
Collaborates well with others in volunteer and customer service environments to achieve common goals.
Able to maintain composure and efficiency under pressure, evidenced by multitasking in call center role.
Wet Nose Animal rescue
Completed more than 180 hours of community service at the animal clinic.. Dealt with animals that had no homes or were abandoned due to injuries.. Kept track of medication schedules for different animals.
Mamelodi Initiative
Provided academic support to learners in Grades 8–10.. Planned and delivered engaging lessons.. Assisted with homework and exam preparation.. Created a supportive learning environment.
Vodacom Customer Care (Ison Xperiences)
Handled customer inquiries and resolved complaints.. Provided accurate information over the phone.. Maintained a high standard of customer service.
National Senior Certificate
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