Experienced in customer service, administrative support, and medical assistance for over five years, with strong communication skills and a focus on organization and empathy.
Handled inbound and outbound calls, chats, and complaint resolution effectively.
Provided administrative assistance for medical professionals, managing schedules and inquiries.
Possesses C1 level English and experience in teaching English, facilitating clear and effective communication.
Demonstrated organizational skills in managing schedules, tasks, and project coordination.
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Utilized active listening and empathy to address customer issues and healthcare support.