Carlos is a versatile language professional skilled in interpretation, translation, and English teaching. With experience supporting humanitarian, educational, and customer service sectors, he excels in bilingual communication, cross-cultural understanding, and technical proficiency, seeking...
Facilitated communication in medical, humanitarian, and official settings through professional interpretation and translation.
Translated official documents and live interpretation for NGOs and government projects, maintaining accuracy and confidentiality.
Designed and delivered English courses for university students and school children, focusing on proficiency levels B2 and above.
Provided bilingual customer service via phone and online platforms, resolving technical issues and increasing customer satisfaction.
Propio Language Services
Offer online interpretation to help people with language barriers communicate in different contexts., Use assertive communication tools to facilitate communication between two people, usually patient-doctor.
Asurion
Provide telephone service to customers in English and Spanish, offering specialized technical support to resolve incidents related to mobile devices and associated services., Implement cross-selling strategies and product recommendations to increase customer satisfaction and company revenue.,...
Pantoglot – Projects
Provide professional interpretation services for officers during humanitarian missions and organize events at United Nations facilities in Colombia, being contacted to support meetings, briefings and field-related activities., Accurately translate official and sensitive documents essential to the...
Augustinian University
Bachelor's degree
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Proficient in Microsoft Suite, Excel, Canva, Memo Q, and Trados, applying these tools for translation, content creation, and task management.
Prepare and teach classes for students who need to accredit the B2 level of English and who wish to practice within an intensive schedule., Teach virtual classes adapting the tools and the syllabus of the program to the needs of the students and evaluate them according to the expectations...
Universidad Nacional de Colombia
Responsible for teaching classes in fourth level of English, planning, teaching lessons and adjusting the study program to the needs of each student within the language course., Hold regular meetings with tutors to discuss individual and collective student performance., Jointly responsible for...
Language Line Solutions
Offer online interpretation to help people with language barriers communicate in different contexts., Use assertive communication tools to facilitate communication between two people, usually patient-doctor.
Liceo Segovia
Responsible for planning, reviewing and directing English classes for 4th and 5th grade., To promote critical thinking through bimonthly academic projects aimed at evaluating the national and international reality through creative and demanding ways that guarantee the development of expression...
La Salette Country Gym
Responsible for the management of the 4th grade group, he summons parents to talk about the individual and collective performance of the students., Plan, review and lead English classes from 4th to 11th grade., Plan, review and lead Spanish classes from 4th to 6th grade.
Amazon
Answer questions and support customers in the United States on how to order products on the Amazon page., Support in sales, logistical aspects and teamwork to achieve the metrics proposed by the company and guarantee international recognition as the first position in the world in customer service.
