Experienced in administration, logistics, and marketing, with a strong focus on achieving results and optimizing operations. Proven ability to adapt to various roles in fast-paced environments.
Consistently drives results and seeks to achieve goals effectively.
Quickly adapts to new information and environments to enhance performance.
Effectively identifies issues and formulates solutions to optimize outcomes.
Skillful in managing logistics operations and ensuring compliance with procedures.
BACHELOR GLOBAL TECHCOMPUTER AND CELL PHONE STORE
Supported day-to-day store operations and management to maintain smooth workflows and overall efficiency.. Prepared accurate weekly and monthly reports to track performance and support data-informed decision-making.. Delivered responsive customer service via chat and virtual channels, contributing to customer satisfaction and retention.. Followed up on leads by analyzing, classifying, and prioritizing prospects to support improved conversion outcomes.. Organized documentation, files, and records to ensure easy access and maintain orderly administrative processes.. Managed schedules and coordinated activities to optimize time management and support operational continuity.
CANAL CERO - SANTIAGO DE CHILE
Developed engaging social media content tailored to the U.S. market, aligning tone and messaging with local audience preferences to strengthen brand presence.. Translated and adapted Spanish social media posts into English, ensuring linguistic accuracy, cultural relevance, and consistency with brand voice across markets.. Localized messaging and visuals to bridge cultural nuances between Spanish-speaking and U.S. audiences, supporting more effective international marketing communication.
CASA DEL SOL RESTO BAR AND LODGING- COLOMBIA
Coordination and execution of corporate events. Personnel planning and administration, including schedule supervision and performance management.. Quality assurance in lodging, food services, and customer care.. Implementation and monitoring of the PQRS system to ensure customer satisfaction.. Development of marketing strategies, advertising campaigns, and promotional initiatives.
B.S. in Commercial Engineering
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IQ FORMULATIONS (METABOLIC NUTRITION)- TAMARAC, U.S.A
Accurately recorded invoices in the system to ensure timely payments, applying discounts, verifying calculations, and managing recurring charges.. Processed and tracked invoices by scanning, verifying details, resolving discrepancies, and addressing supplier concerns in a professional and timely manner.. Prepared and managed credit notes with attention to accuracy, compliance, and proper documentation.. Scheduled and coordinated payments, maintaining appropriate controls when printing, reviewing, and organizing checks.. Maintained updated records and filing of payment vouchers to ensure easy reference, audit readiness, and efficient retrieval.
EXIST INC-FT LAUDERDALE, USA
Organized and processed contracts for data, goods, and services generated by the Logistics department, ensuring compliance with internal procedures and deadlines.. Negotiated freight rates with transport companies to secure competitive pricing aligned with budget and service expectations.. Optimized transportation operations by identifying opportunities to reduce costs, delivery times, and schedule inefficiencies.. Managed procurement activities and internal logistics planning, coordinating resources and information flow with accuracy and attention to detail.. Supervised daily logistics activities, anticipating customer needs, handling inquiries, and resolving issues to maintain a high level of satisfaction.. Prepared detailed daily reports on logistics activities and tasks performed, providing clear visibility to management and stakeholders.
