Carlos - Customer Service & Sales Professional with 25+ Years in Retail and Telecom

Ensenada, Baja California, MexicoRemoteen

Provided customer service for over 25 years, consistently maintaining positive customer interactions with few complaints.

Accumulated extensive sales experience, working across different channels including swap meets and call centers, including 8 years at Sprint.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in customer service and sales, with a focus on client satisfaction and communication, currently expanding into cybersecurity knowledge.

Continuously expanding skill set by learning about cybersecurity, indicating adaptability and eagerness to grow.

Customer ServiceExpert

Delivered customer support and issue resolution, fostering positive customer relationships over a long career.

SalesAdvanced

Handled diverse sales roles from informal swap meet sales to corporate sales at Sprint, demonstrating broad sales expertise.

CommunicationAdvanced

Effectively communicated with customers and colleagues in various settings, including call centers and direct sales.

AdaptabilityIntermediate

Transitioned from customer service and sales to studying cybersecurity, showing a willingness to learn new skills.

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