Experienced customer service professional with over 20 years in BPO and call center roles, recognized for top performance and adaptability.
Provided high-quality customer support in call center environments, ensuring customer satisfaction.
Managed and executed various roles within call centers, demonstrating operational understanding.
Quickly adapted to new roles and processes within the BPO industry, maintaining high performance.
Effectively communicated with clients and team members, contributing to team success.
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Focused on maintaining top performance levels consistently in high-demand environments.
