Bilingual logistics professional with extensive experience in supply chain coordination, customer service, and negotiating freight rates. Proven ability to manage relationships, improve processes, and support business growth.
Provided customer support through inbound calls and client relationship management across various roles.
Managed freight tracking, load planning, and shipment scheduling to meet service goals.
Conducted prospecting, cold calls, and negotiated freight rates to enhance business revenue.
Contributed to initiatives aimed at improving team efficiency and operational workflows.
Bond Insurance
Support underwriting team in reviewing applications, preparing quotes, and ensuring accuracy of client documentation., Coordinate with clients and brokers to maintain organized records and deliver an exceptional customer experience., Contribute to process improvement initiatives to enhance team...
Core Logistics
Built and maintained carrier relationships to secure competitive rates and reliable service., Planned and optimized loads to improve space utilization, reduce costs, and maximize profitability., Negotiated freight rates and agreements to enhance cost savings and service quality.
Simplex Group
Developed new business opportunities in commercial transportation services., Conducted prospecting, cold calls, and client meetings to identify needs aligned with DOT and FMCSA standards., Supported sales pipeline management and contributed to consistent revenue growth.
Hubtek / The FSL Group
Systems Engineering Student
High School Diploma
Advanced Academic High School Diploma
Discover other professionals with similar experience
Built and maintained key relationships with clients, brokers, and carriers to ensure service quality.
Conducted outbound sales calls to establish client relationships for cargo movement., Managed sales indicators, budgets, and profit margins to support company objectives., Maintained relationships with key clients to ensure customer retention and satisfaction.
Perfiles y Soluciones Logísticas
Oversaw freight tracking, load construction, and appointment scheduling for deliveries., Managed client quoting and load coverage processes., Ensured timely coordination of shipments and driver schedules to meet service goals.
Sutherland Global Services
Managed inbound calls for customer service and collections in English., Applied communication and negotiation skills to achieve recovery targets.
Bilateral
Handled inbound calls for sales and customer support for English-speaking clients.
