Dedicated professional with extensive experience in transportation, retail, and customer support. Proven ability to optimize routes, enhance client satisfaction, and lead teams effectively.
Experienced in assisting customers, resolving issues promptly, and enhancing satisfaction to foster loyalty.
Skilled in route optimization, vehicle maintenance, and timely delivery to ensure operational efficiency.
Supervised staff, trained team members, and improved operational workflows in retail settings.
Proficient in identifying prospects, cold calling, and building sales pipelines to increase revenue.
Bolt-Johannesburg
Operated vehicle to transport passengers safely; optimized routes using GPS, reducing travel time and maximizing earnings.. Inspected and maintained vehicle regularly; ensured cleanliness and roadworthiness, minimizing breakdowns.. Delivered courteous, professional support; assisted passengers and achieved consistently high customer ratings.. Coordinated schedules, processed payments, and maintained accurate records; resolved customer and payment issues effectively.
Dischem Pharmacies-Vanderbijlpark
Greeted and assisted customers with inquiries, purchases, and returns, enhancing satisfaction and repeat business.. Maintained up-to-date knowledge of products, promotions, and services, improving sales conversions and customer trust.. Operated POS systems to process payments and transactions accurately, reducing errors and improving efficiency.. Restocked shelves and rotated inventory to maintain appealing displays, boosting product visibility and sales.. Ensured cleanliness and organization across sales floor, fitting rooms, and stockroom, creating a positive shopping environment.. Followed store policies and reported suspicious activity, supporting theft prevention and inventory accuracy.. Assisted in receiving, unpacking, and labeling deliveries, improving stock availability and replenishment speed.. Provided flexible support across sales, cashiering, stocking, and customer service, contributing to operational efficiency.. Worked closely with colleagues to achieve daily sales targets and deliver excellent customer service.
N5 Certificate
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Wantech Electronics-Johannesburg
Resolved customer queries and issues promptly, improving satisfaction, loyalty, and repeat business.. Supervised checkout operations, trained and scheduled cashiers, and improved team efficiency while reducing transaction errors.. Balanced cash, enforced transaction procedures, and supported loss prevention policies to ensure accuracy and minimize shrinkage.. Restocked, rotated, and displayed merchandise to maintain store standards, boosting product visibility and sales.. Worked closely with colleagues and management to achieve sales targets and deliver excellent customer service.. Received, inspected and recorded incoming stock.. Issued stock according to company procedures.. Maintained accurate stock records and bin locations.. Conducted daily/weekly stock counts.. Assisted in preventing stock losses and damages.. Ensured compliance with safety procedures.. Maintained clean and organized storeroom.. Captured stock information on computer system (MS Office).
Rand Hardware-Randburg
Safely transported goods to customers on time, ensuring accurate deliveries and enhancing client satisfaction.. Assisted in sales operations, including order processing, product promotion, and customer service, contributing to increased sales.. Processed cash, card, and mobile payments accurately, maintaining precise financial records and reducing errors.. Built strong customer relationships through friendly, professional service, fostering repeat business and loyalty.. Supported stock management, merchandising, and inventory control, improving stock availability and store organization.. Monitored vehicle condition, performed maintenance checks, and ensured compliance with safety standards, minimizing downtime and risks.. Partnered with sales team to achieve monthly targets and improve overall customer satisfaction.
Sportron International-Sandton
Identified and qualified potential customers through market research, cold calling, and referrals, building a strong sales pipeline and increasing opportunities.. Conducted persuasive product demonstrations and presentations, highlighting key features and benefits to convert prospects into customers.. Negotiated pricing, contracts, and payment terms to successfully close deals, contributing to revenue growth and exceeding sales targets.. Consistently met or exceeded weekly, monthly, and quarterly sales quotas, driving measurable business growth.. Built and nurtured relationships with new and existing clients, increasing customer retention and repeat business.. Investigated and resolved complaints promptly, enhancing client satisfaction and maintaining a positive brand reputation.. Followed up with customers after purchase, ensuring satisfaction and identifying opportunities for upselling or cross-selling, boosting overall revenue.