Beverly - Customer Service Representative with B2B and B2C experience

Quiapo, Metro Manila, PilipinasRemoteen

Handled customer complaints and cases as an email specialist for an international BPL company.

Provided inbound customer support as a Specialist and Customer Service Representative.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced inbound call center and email specialist from the Philippines with a background serving international clients. Skilled in handling customer complaints, inquiries, and cases via phone and email in a remote setting.

Video Resume

Key Achievements

Gained experience working remotely in inbound call center roles from the Philippines.

Skills

Customer ServiceIntermediate

Resolved customer inquiries and complaints via inbound calls and email correspondence.

Communication SkillsIntermediate

Effectively communicated with international clients in a call center environment.

MultitaskingIntermediate

Handled multiple customer cases and inquiries simultaneously via calls and email.

Remote WorkIntermediate

Delivered consistent performance working remotely in inbound call center settings.

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