Benjamin - Digital Marketing Specialist with 5+ years of industry experience

Panamá, Panamá, Panamaen

Led the development and execution of comprehensive digital marketing campaigns across platforms.

Managed social media strategy resulting in increased engagement and followers.

Published on CazVid

Summary

Experienced digital marketing professional with a proven track record in creating impactful campaigns and managing social media strategies.

Key Achievements

Analyzed campaign performance metrics to optimize marketing strategies.

Skills

Digital MarketingAvanzado

Developed and implemented digital marketing strategies including social media, content marketing, and SEO.

Social Media ManagementAvanzado

Managed social media profiles, created content, and increased user engagement.

Data AnalysisIntermedio

Monitored and analyzed campaign data to inform marketing decisions.

Content CreationIntermedio

Produced marketing content tailored to target audiences across different digital channels.

Project ManagementIntermedio

Experience

Customer Success & Licensing Specialist (B2B Support)

Symantec

Oct 2016 - Mar 2018

Provided multilingual support to B2B customers and partners to ensure successful onboarding and license activation for enterprise software solutions., Managed a variety of license types, guiding customers through unique activation processes and ensuring continued product access., Proactively verified license status to maintain customer eligibility for support and services, contributing directly to retention outcomes., Collaborated closely with Sales teams to transfer renewal opportunities and submitted qualified enterprise leads through Salesforce., Delivered product advice and activation support to SMBs, occasionally processing direct sales transactions., Acted as the liaison for global reseller partners, addressing licensing and technical inquiries across various markets.