Bari - Data Analyst & Software Developer with 5+ years of analytical expertise

Santo Domingo, Nacional, Dominican Republicen

Developed and maintained backend and web modules using ASP.NET / ASP.NET Core, integrating APIs and managing databases.

Extracted, validated, and analyzed operational and customer data, supporting performance tracking and process improvements.

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Summary

Experienced professional with a strong background in data analysis, database management, and software development. Skilled in extracting insights, optimizing data systems, and providing technical support. Proven ability to translate operational needs into effective technical solutions and reports.

Video Resume

Key Achievements

Acted as DBA, managing stored procedures, views, roles, permissions, backups, and data integrity controls.

Skills

Data Analysis & ReportingAdvanced

Expertise in KPI tracking, data validation, extraction, and generating reports to support operational decisions.

Database ManagementAdvanced

Proficient in SQL Server, MySQL, data modeling, normalization, query optimization, and routine maintenance.

Programming & DevelopmentIntermediate

Skilled in C#, C++, ASP.NET, ASP.NET Core, and using reporting tools like Power BI and Tableau.

Customer & Technical SupportIntermediate

Provided remote technical assistance for device troubleshooting and guided customers on product features.

Languages

English

Experience

Operational Data Analyst (Software Developer &amp; Data Analyst)

Teleperformance

2021 - 2023

Developed and maintained backend and web modules using ASP.NET / ASP.NET Core, integrating APIs and managing SQL Server and MySQL databases through data modeling, normalization, query optimization, and routine maintenance., Extracted, validated, and analyzed operational and customer data to...

Remote Technical Support Specialist

Alorica

2023 - 2024

Provided remote technical assistance by accessing customers’ mobile devices and laptops to troubleshoot and resolve issues such as viruses, bugs, errors, software updates, configurations, and Samsung Cloud setup., Guided clients on the use of Samsung features and services, and created service...