Banessa - Customer Service Agent with experience in call centers and administrative roles

Medellín, Antioquia, Colombiaen

Provided exceptional customer support across multiple call center environments, enhancing client satisfaction.

Streamlined administrative processes as a secretary, improving operational efficiency.

Published on CazVid

Summary

Dedicated professional with hands-on experience in customer support, administrative management, and sales. Adept at fostering positive client relationships and improving operational workflows.

Key Achievements

Developed effective communication and teamwork skills to support diverse organizational needs.

Skills

Customer ServiceAdvanced

Expertise in delivering high-quality support, resolving issues efficiently, and ensuring customer satisfaction.

Microsoft OfficeIntermediate

Proficient in utilizing Office tools for documentation, reporting, and administrative tasks.

Gestión administrativaIntermediate

Skilled in managing administrative workflows to optimize organizational operations.

Mercadeo y VentasBeginner

Basic knowledge of marketing and sales strategies to support business growth.

Experience

Agente de Call Center

Konecta

Agente de Call Center

Allus

Secretaria

Atempo Escuela de Música

Agente de Call Center

Emtelco-UNE

Education

Microempresas de Antioquia

Técnica en Mercadeo y Ventas

Comfenalco Antioquia

Emprendimiento Social

I.E. San Francisco de Asís

Bachiller Académico

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