Autumn - Manager at Fun On Haight with diverse experience in hospitality and operations

Expertise in managing daily workflows, ensuring smooth business operations and customer satisfaction.

Skilled in engaging customers, resolving concerns, and fostering positive experiences across various settings.

Proficient in identifying problems quickly and implementing effective solutions in fast-paced environments.

Capable of coordinating with vendors to ensure timely supply and maintain quality standards.

Oversaw daily operations while maintaining a clean, organized, and professional environment. Serve as the primary point of contact for customers, answering questions and driving sales through product knowledge and positive interactions. Manage inventory and supply levels, including restocking, organizing the stockroom, and maintaining front-of-store displays. Coordinated with 50+ vendors to keep inventory current, support seasonal changes, and maintain a well-curated product selection. Processed invoices and purchase orders, keeping detailed and accurate records of incoming products. Lead hiring efforts, including screening candidates, conducting interviews, and onboarding new team members. Monitored product expiration dates and tracked inventory to ensure accurate records and reduce waste. Managed the store’s social media accounts, posted merchandise updates, and engaged with customers

Managed high-volume customer interactions while maintaining a welcoming environment. Coordinated order flow across in-person, pickup, and digital delivery channels. Resolved customer concerns quickly and professionally. Maintained cleanliness and organization of shared and service spaces

Acted as a front-facing representative, greeting visitors and providing information. Conducted inspections and maintained accurate documentation and reports. Followed structured procedures and ensured compliance with operational standards