Dedicated customer service specialist with over 5 years of remote support and data management experience, skilled in handling international clients and providing high-quality service across various industries.
Provided remote customer support across multiple industries, emphasizing resolution and client satisfaction.
Handled Excel spreadsheets and documentation, ensuring data accuracy and efficient follow-ups.
Proficient in Microsoft Word for documentation, reports, and correspondence.
Utilized advanced English skills to communicate effectively with international clients and colleagues.
Services Support Group SSG
Handling calls and delivering exceptional customer service remotely., Assisting customers from various locations across the globe.
Fusion BPO
Managing Excel spreadsheets and documentation., Handling emails for follow-ups and updating data entry in the system.
High School
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Maintained organized workflows and documentation to support efficient customer service operations.
