Arsalan - Customer Service & Sales Professional with 15+ Years Experience

Summary

Experienced customer service professional with over 15 years of progression in call centers, including roles as agent, QA, and supervisor. Skilled in client interactions, quality improvement, and team leadership.

Video Resume

Thank u for giving the opportunity to apply with you.nI have a good back ground with great skills for customer service and sales. Worked my way up from agent to became a supervisor at Global Telesourcing monterrey.nStarted taking calls inbound at the company for a while, moved my way up and became a QA, where i was able to show the agents their error on their call and to help them make it better for each and every call, did that for 2 years. And that's when i moved up more and became supervisorCustomer service

Key Achievements

• Held positions including agent, QA, and supervisor, showcasing skill diversity and responsibility.

Skills

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