Dedicated professional with over 5 years in customer service roles within hospitality and call center environments. Skilled in communication, teamwork, and cash handling, committed to delivering exceptional client experiences and fostering positive team dynamics.
Skilled in addressing customer needs, resolving issues, and ensuring high satisfaction levels.
Effective in conveying information clearly in English and Spanish, fostering understanding.
Proficient in managing cash and transactions with accuracy and efficiency.
Collaborates well with colleagues to achieve common goals and improve service quality.
Heisenberg Transportation (Call Center)
VoiceTeam, San Francisco de Macorís (Call Center)
Hard Rock Hotel & Casino
WBA Resorts Stores – Riu República
Licenciatura
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