Dedicated professional with experience in client coordination, administrative tasks, and customer service. Skilled in data analysis, communication, and operational support to drive efficiency and satisfaction.
Skilled in handling client inquiries, resolving issues efficiently, and providing personalized support to enhance customer satisfaction.
Experienced in coordinating operations, managing records, and supporting team functions across diverse organizational units.
Proficient in Excel and Power BI for analyzing data and creating visual reports to support decision-making.
Effective in liaising with teams and clients, ensuring clear communication and seamless collaboration.
Salvatech
Supported the Client Success Manager in handling existing accounts, ensuring fast and efficient service delivery.. Performed administrative and operational tasks related to international client support.. Monitored requests, coordinated deliverables, and resolved incidents in collaboration with internal teams.
Fanes IPS
Provided administrative support and coordinated with teams across different IPS locations to ensure efficient processes.. Managed inventory control, maintaining accurate records and ensuring timely replenishment.. Prepared budgets using Excel to support decision-making.. Used banking platforms and token-based systems to perform transactions and reconciliations.
Amazon
Handled inbound customer calls, providing personalized assistance and support.. Resolved issues related to orders, accounts, and products.. Guided customers through return, replacement, and refund processes.
Bachelor of Business Administration
High School Diploma
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