Demonstrated experience with Customer service communication.
Demonstrated experience with Problem-Solving.
Demonstrated experience with Call Control.
Demonstrated experience with Decision-making.
Atento
Helped large volume of customers every day with positive attitude and focus on customer satisfaction., Maintained a high level of professionalism when interacting with customers ensuring positive experiences., Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
IGT Solutions
Assisted call-in customers with questions about hotel reservations., Enhanced product knowledge through continuous training.
Bachelor of Arts
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Demonstrated experience with Information Verification.
