Andrea - Customer Support Agent with Experience in Tech and Retail Sectors

Bucaramanga, Santander Department, Colombiaen

Held roles at Accedo and Yoyis SA, performing customer support and assistant duties

Gained diverse experience in client communication and service delivery

Published on CazVid

Summary

Experienced in client communication and operational support within tech and retail sectors, with roles at Accedo and Yoyis SA.

Customer SupportIntermediate

Provided assistance and support to clients, ensuring effective communication and resolution.

Communication SkillsIntermediate

Engaged with customers and team members to facilitate clear information exchange.

Problem-SolvingBeginner

Addressed client issues promptly by applying basic troubleshooting techniques.

Operational SupportIntermediate

Assisted in managing daily operational tasks within customer service environments.

Spanish(Native)

Accedo

2021 - Present

Yoyis SA

Enero 2020 - Diciembre 2021

High school

Completed 2015

Environmental Studies

Completed 2021

T E C H N O L O G I S T

Completed 2012

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