Dedicated hospitality student with hands-on experience in guest relations and lodge support, aiming to leverage strong communication and customer service skills in the hospitality industry.
Skilled in engaging with guests to deliver a welcoming and professional experience.
Effective in conveying information clearly and assisting guests with inquiries.
Basic experience in managing guest check-ins and providing lodge information.
Assisted team members in daily tasks to ensure smooth lodge operations.
Maselli Lodge
Welcomed and assisted guests, ensuring a positive and professional first impression.. Managed guest check-ins and provided information about lodge facilities and services.. Supported daily front-of-house operations to ensure smooth guest experiences.. Assisted with promoting the lodge through advertising and social media content.. Helped increase visibility by sharing updates, promotions, and engaging content online.. Maintained a clean, organized, and welcoming reception environment.. Responded to guest queries and resolved concerns in a professional manner.
National Senior Certificate
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