Alfred - Customer Service & Plumbing Project Management with extensive industry experience

Arizona City, Arizona, United Statesen

Handled incoming calls, providing excellent customer service and guiding clients through repair and home improvement projects

Managed service dispatch and job bookings, ensuring compliance with codes and budget constraints

Published on CazVidVideo interview available

Summary

Experienced in customer service, project management, and estimating within the plumbing industry, with international exposure.

Lived and worked abroad, demonstrating adaptability and diverse industry experience in plumbing and customer service

Customer ServiceAdvanced

Provided customer support, addressing client needs and follow-ups in plumbing and home improvement projects

Project ManagementIntermediate

Managed plumbing repair projects, coordinating solutions within budget and code compliance

Estimating & SchedulingIntermediate

Led project estimations and scheduling to ensure timely and cost-effective service delivery

Communication & CoordinationAdvanced

Facilitated effective communication between clients and technicians, and coordinated job logistics