Alexandros - Data Analyst with 5 years in Business Intelligence

Applied statistical techniques to interpret complex datasets and derive insights.

Utilized SQL for querying relational databases and generating reports.

Created dashboards and visual reports with tools like Tableau to communicate findings.

Used Excel for data analysis, pivot tables, and macros to streamline processes.

Built and managed accurate sales pipeline to maintain high volume of activity., Used data analytics to identify and track sales trends and develop actionable insights., Established relationships with prospects and customers to promote product understanding and drive sales growth., Win new business by articulating full value of company's capabilities to prospects., Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.

Ensured accurate record keeping for all reservations, minimizing errors and facilitating smooth check-in procedures., Increased customer satisfaction by efficiently managing reservations and addressing guest inquiries., Promote special offers and upsell additional services to guests during the reservation process., Enhanced customer loyalty by delivering personalized recommendations for room types, packages, and amenities.

Facilitated new patient prescriptions, refills and prescription pre-authorizations.