Dedicated professional with over 5 years of experience managing logistics, transportation, and security operations across diverse industries. Skilled in team supervision, system management, and process optimization to enhance service quality and operational efficiency.
Managed shipment tracking, scheduling, documentation, and compliance to facilitate smooth logistics operations.
Led monitoring teams and coordinated with technical staff to maintain operational efficiency and security standards.
Maintained clear, proactive communication with clients, carriers, and internal teams to ensure service quality.
Developed and maintained databases and managed logistics software for tracking, dispatch, and monitoring.
Lean Solutions Group
Performed end-to-end tracking & tracing of TL shipments, providing real-time updates and proactive issue resolution for all assigned loads., Supported daily operations by coordinating directly with carriers, drivers, and customers to resolve transportation issues, optimize routing, and...
Sonder Villas Valverde S.A.S.
Organized and managed the daily operations of private and special transport services., Developed and maintained comprehensive databases of customer information, schedules, and transport routes., Coordinated with drivers and clients to ensure timely and efficient transportation., Implemented...
Smart Security LTDA
Supervised the daily operations of the monitoring center to ensure 24/7 surveillance., Managed and trained a team of monitoring operators for efficient response to security alerts., Coordinated with technical teams for system maintenance and troubleshooting., Ensured compliance with security...
Business Administrator
Industrial Engineering
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Oversaw security monitoring processes, managed incident reports, and ensured compliance with legal protocols.