Experienced English-Spanish interpreter with a strong background in customer service and training. Skilled in cross-language communication, role progression within interpretation and customer support environments, and proficient in relevant technical tools.
Performed interpretation duties for phone communication, ensuring accurate cross-language exchange.
Provided Spanish-English interpretation in professional settings, supporting bilingual communication.
Delivered customer service with a focus on clarity, responsibility, and response effectiveness.
Utilized MS Office applications for documentation and communication in professional settings.
ALORICA
Phone Interpreter – English-Spanish/Spanish-English, Supervisor Assistant, Interpretation Trainer
New World Translations
Phone Interpreting and Customer Service Practices with mock-calls as part of the course to become an English/Spanish phone interpreter.
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Operated AVAYA call center software to manage calls effectively during interpretation sessions.
