Dedicated professional with experience in content moderation and customer support, skilled in multitasking, attention to detail, and empathetic communication. Proven ability to ensure safety standards and deliver excellent service.
Efficiently manages multiple tasks simultaneously to meet deadlines and performance standards.
Ensures accuracy and consistency in content moderation and customer service interactions.
Provides understanding and support to users and clients, enhancing communication effectiveness.
Teleperformance – TikTok Campaign
Moderating content in accordance with the platform policies and guidelines, ensuring the correct application of safety and security standards.
Millenium BPO – ICETEX Campaign
Provided information on alternative payment methods for educational loans, ensuring clear communication and meeting performance targets.
Technologist
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