Akhona - Front End Controller at Checkers Uitzicht

Consistently delivers excellent customer service, resolving issues effectively and ensuring customer satisfaction.

Accurately manages cash transactions, till balancing, and financial confidentiality.

Supports and guides team members to achieve operational goals and maintain high service standards.

Effective communicator, able to resolve customer issues and coordinate with staff efficiently.

Supervise daily front-end operations.. Support and guide cashiers in daily operations.. Resolve customer queries and complaints.. Ensure accurate cash handling and till balancing.. Assist with staff scheduling.

Assisted customers with money transfers, bill payments and other financial services.. Processed transactions accurately while maintaining confidentiality.. Delivered excellent customer service.

Processed customer purchases using POS systems.. Handled cash, card and voucher transactions accurately.. Maintained high customer service standards.