Experienced customer service specialist with over 10 years in remote and in-person support, skilled in training, technical applications, and sales.
Provided customer support and training, demonstrating advanced problem-solving and communication skills.
Trained customer service teams at Telat Group and DataXport, focusing on skill enhancement.
Utilized Microsoft apps and diverse operating systems to support remote customer service activities.
Applied sales techniques within customer service roles, contributing to client satisfaction and retention.
Basic skills in Canva for creating visual content related to customer engagement.
Telat Group
DataXport
BeNeshty
Spinneys
Bachelor’s Degree
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