Dero Patrick has over 23 years of experience in customer service, starting in hotels and expanding into call centers since 2021. Skilled in client engagement, problem resolution, and multitasking across diverse roles.
Extensive experience in delivering service quality across hospitality and call centers.
Effective in engaging with clients and team members in fast-paced environments.
Resolved service-related issues in hotel and call center settings.
Managed multiple roles including front desk, night manager, and income controller.
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Collaborated with colleagues in hotel operations and customer support teams.
