DescriptionWork From Anywhere in LATAMWork Schedule: Eastern Time | Monday–Friday, aligned to US Eastern business hours (8:45 AM ET daily team standup; must work within ±1 hour of New York time) A fast-growing AI company in the procurement technology space is looking for an Operations Specialist to own the data and supplier-coordination layer that keeps its platform delivering for enterprise customers.The company is founder-led, lean, and in an active deployment phase — onboarding new enterprise clients and running real-world sourcing events. Often described as "Palantir for procurement," its deployment team blends tactical execution with customer advisory work, and this hire exists to own the execution core so senior team members can stay at the strategic level.Day-to-day, the role is roughly 60% Excel-based data work — cleaning, structuring, and validating supplier, product, and quantity data so sourcing events run without error — and 40% phone and email follow-up with existing US-based suppliers to keep them engaged on the platform. Success means owning a client account end to end within 90 days, running the back-end work and communication independently. Core ResponsibilitiesData Cleaning & ValidationClean, structure, and validate supplier, product, and quantity data using ExcelApply VLOOKUP, XLOOKUP, INDEX MATCH, pivot tables, and conditional formulas to organize datasetsSanity-check data for missing values, inconsistent formatting, and errors before modeling beginsBuild formula-driven models without hard-coded values, ensuring datasets are replicableOnboard validated customer data onto the client's deployment platformSupplier Communication & Follow-UpCall US-based suppliers who haven't responded on the platform to re-engage themDeliver a consistent daily outreach script and improve call quality with each iterationTrack supplier response status and escalate persistently to prevent dormant accountsCoordinate outreach priorities with the deployment team via SlackDeployment & Operations SupportMaintain and update supplier and product records across active sourcing eventsSupport end-to-end deployment of sourcing events for enterprise customersFlag process gaps and recommend operational improvements proactivelyTake on expanded account ownership as tenure and performance progressRequirementsMust-Have1–2+ years of hands-on Microsoft Excel experience in a professional work environment (not coursework or training), including pivot tables, VLOOKUP, XLOOKUP, INDEX MATCH, and IF formulasDemonstrated experience cleaning, normalizing, and validating datasets using formula-based methods (no hard-coded values), including sanity-checking data quality and comparing extracted data against source documentsExperience building structured, replicable Excel models that others can followExperience conducting outbound phone calls to US-based suppliers, vendors, or business contacts in a professional capacityC1+ English (CEFR) — spoken and written — for direct phone communication with US-based suppliersLocated in LATAM and able to work within one hour of US Eastern Time Nice-to-Have1–2 years in management consulting or at a boutique advisory firmHands-on procurement or supply chain experience (tactical purchasing, operational supplier relationship management)Python for data manipulation or automationPrior exposure to e-procurement or sourcing platforms About Pearl TalentPearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.BenefitsCompetitive Salary: Based on experience and skillsRemote Work: Fully remote—work from anywhereTeam Incentives: Recognition for maintaining 100% CRM hygiene and on-time reportingGenerous PTO: In accordance with company policyDirect Mentorship: Guidance from international industry expertsLearning & Development: Ongoing access to resources for professional growthGlobal Networking: Connect with professionals worldwide Our Recruitment ProcessApplicationScreeningSkills AssessmentTopgrading InterviewClient InterviewJob OfferClient Onboarding