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Customer Service Specialist
Telecom Networks
Santiago de los Caballeros, Santiago Province, Dominican Republic
RD$45,000 / mo
We are seeking a full-time customer service specialist in Santiago de los Caballeros, Santiago Province, Dominican Republic. The role calls for strong customer communication, active listening, problem-solving, and conflict-resolution skills, along with proficiency in CRM software. Monthly compensation is RD$45,000.Key ResponsibilitiesCommunicate with customers clearly and professionally.Listen actively to understand customer needs and concerns.Use problem-solving skills to address customer issues.Apply conflict-resolution skills in customer interactions.Use CRM software as part of customer service work.Requirements and QualificationsHigh school diploma or equivalent.Customer communication skills.Active listening skills.Problem-solving and conflict-resolution skills.Proficiency with CRM software. available for work ON-SITE Advance English Level