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Dispatch Coordinator
Magahire
Remote in United States
Negotiable
We are seeking a full-time Remote Dispatch Coordinator in the United States. The role focuses on coordinating field service schedules, routes, appointments, and customer communications.Key ResponsibilitiesCoordinate field service schedules and dispatch assignments.Arrange routes and appointments.Communicate with customers about service arrangements.Resolve customer issues related to dispatch and appointments.Respond to real-time changes and reschedule as needed.Maintain accurate dispatch records.Use dispatch software to support scheduling and coordination.Required QualificationsHigh school diploma or equivalent; relevant dispatch or customer service experience may substitute for further education.Skills in field service scheduling and dispatching, route and appointment coordination, customer communication and issue resolution, real-time problem solving and rescheduling, accurate recordkeeping, and dispatch software use.This role involves coordinating scheduling and dispatch information and communicating with customers to support field service operations.