Customer Service and Onboarding Representative at Meyling Marin Insurance Agency LLC | CazVid
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Customer Service and Onboarding Representative
Meyling Marin Insurance Agency LLC
Remote (work from home)
$8 / hr
Join Meyling Marin Insurance Agency LLCMeyling Marin Insurance Agency LLC is a California-based insurance agency proudly serving clients across the state of California. As a partner agency of Farmers Insurance, one of the largest and most recognized insurance companies in the United States, we’re committed to delivering exceptional customer service and helping families protect what matters most.Independent Contractor PositionThis is a full-time Independent Contractor role. Contractors are responsible for their own taxes and statutory benefits in their country of residence. Company-sponsored employee benefits do not apply.Job DetailsJob Type: Full-Time (40 hours/week)Location: 100% Remot Schedule: Monday–Friday | 9:00 AM–6:00 PM California Time (Pacific Time)Hiring in: Mexico, Colombia & ArgentinaCompensation: $8–$10 USD per hour + Performance BonusesBenefitsPaid training Performance bonuses 100% remote position Career growth opportunities within a growing agency Supportive and collaborative team environmentWhat You’ll DoAnswer inbound calls from existing agency clients. Provide exceptional customer service in English and Spanish. Assist new clients through the onboarding process from start to finish. Follow up on documents and ensure all required paperwork is completed. Maintain accurate client records and update internal systems. Identify cross-selling opportunities and refer qualified clients to our licensed insurance agents. Build positive, long-term relationships with our clients.What We’re Looking ForFluent English and Spanish (spoken and written). .Previous experience in customer service, virtual assistance, call center, or administrative support. Excellent communication and interpersonal skills. Strong organization, attention to detail, and follow-up abilities. Comfortable working independently in a remote environment.Equipment RequirementsWindows 10/11 or macOS computer Minimum 16 GB RAMReliable high-speed internet connection Professional headset with microphoneTo be considered, please submit:1. Your resume in English2. A 3–5 minute Loom video in English introducing yourself, describing your customer service experience, and explaining why you’d be a great fit for our team. Para aplicar, por favor envía tu solicitud a través de CazVid.We look forward to meeting talented professionals who are excited to grow with Meyling Marin Insurance Agency!