We are seeking a full-time Customer Service Representative in Davao, Davao Region, Philippines. In this role, you will assist customers through clear communication, attentive listening, and practical problem-solving.Key ResponsibilitiesRespond to customer questions and service requests professionally.Communicate clearly with customers verbally and in writing.Listen actively to understand customer needs and concerns.Show empathy when addressing customer issues.Identify problems and work toward appropriate solutions.Help de-escalate challenging customer interactions.Required and Preferred QualificationsCollege-level education is an advantage.Customer service skills.Strong verbal and written communication.Active listening and empathy.Problem-solving and de-escalation skills.Work location: Davao, Davao Region, Philippines.Employment type: Full-time.Compensation: ₱18,000-₱20,000 per month.The role focuses on customer support and resolving customer concerns. Specific tools, reporting relationships, team structure, and cross-functional arrangements are not specified.