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Sales QA & Audit Associate - Remote (HR99015)
Sagan
Remote in Colombia
$1,800 / mo
Sales QA & Audit Associate (HR99015)Remote: LATAMCompensation: USD 1,800-2,500 per monthSchedule: Monday to Friday, 8:00 AM-5:00 PM CSTIndependent contractor position.Sagan represents a leading US residential and commercial services provider specializing in plumbing and sewer solutions. This role supports sales quality, process compliance and accurate operating data.Responsibilities- Audit sewer sales calls and document a debrief with each sales representative.- Verify adherence to the sales process, verbal sales authentication, ServiceTitan tagging and lead-source accuracy.- Check that job documentation, videos and required uploads are complete and attached correctly.- Prepare initial commission calculations and flag pricing, discount and margin exceptions for management.- Support consumer financing applications and track outcomes.- Maintain Excel workbooks and produce daily and weekly sales KPI reporting.Qualifications- Strong attention to detail and ability to manage high-volume call reviews.- Strong Excel skills, including formulas, pivot tables and workbook maintenance.- Clear written and verbal communication and confidence giving process feedback.- Discretion with compensation and payroll-related information.Preferred: ServiceTitan, sales operations or QA/call auditing, consumer financing, home services or trades, and AI call-scoring tools.Apply on CazVid with your English-language resume.