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Ticketing Executive
Lemuria
Madurai, Tamil Nadu, IN
Rs200,000 / yr
WANTEDTravel Company requires:Ticketing Executive (3 Yrs Exp.)Tour Executive (3 Yrs Exp.)Telemarketing Executive (Travel) (2 Yrs Exp.)Salary Best in Industry.Lemuria India Holidays, MaduraiKey ResponsibilitiesManage ticketing operations by processing and issuing tickets for various travel services.Assist customers with inquiries and provide detailed information regarding travel options.Utilize ticketing software proficiently to ensure accuracy in bookings and transactions.Respond to customer complaints and feedback in a timely and professional manner.Collaborate with other team members to enhance the overall customer experience.Keep abreast of travel regulations and customer service best practices.Maintain detailed records of ticketing transactions for reporting purposes.Required and Preferred QualificationsBachelor's Degree in Travel and Tourism or a related field.Proven customer service skills.Proficiency in ticketing software.Strong communication skills.Experience in the travel industry is a plus.Ability to multitask and handle high-pressure situations effectively.The Ticketing Executive will operate within a structured team environment that focuses on customer satisfaction and operational efficiency. This role may involve collaboration with colleagues from various departments to ensure seamless service delivery.In this position, you will report to a team lead or manager who will provide guidance and support to ensure that all tasks are completed accurately and efficiently. Your role will involve regular interactions with customers and team members across different functions to solve problems and enhance service quality.