Intugo, in partnership with a foreign company specialized in revenue cycle management and strategic partner growth services, is looking for you.Grow your career with us!What you’ll do:Conduct training sessions and weekly assessments to ensure team members are equipped with necessary RCM software, compliance regulations, and project specifics.Create and maintain Standard Operating Procedures (SOPs) for onboarding new clients in Accounts Receivable to ensure consistency and efficiency.Develop training modules and conduct refresher training based on root cause analysis to effectively bridge identified knowledge gaps.What you need:Minimum 4 years of experience in Revenue Cycle Management (US Healthcare) and prior experience as an SME or Domain Trainer.Proficiency in RCM methodologies, including curriculum development and tracking knowledge effectiveness.Bilingual proficiency (English & Spanish) with highly proficient verbal and written communication skills.Strong coaching skills and in-depth knowledge of contact center processes and billing systems (preferably Epic).Gross Salary: Competitive (To be discussed).What we offer you:Professional growth within a strategic international partner for growth.Collaborative environment focused on intelligent automation and high-touch customer support.Key benefits as per policy (TBD).Schedule: To be determined (Typically Monday to Friday).Location: Guadalajara.Apply today!